FAQ
Most likely a significant moment - celebration or crisis. Bringing people together in good times and bad on LifeEventNet.com ensures that you are all ready to act collaboratively to achieve your objectives.
LifeEventNet.com has been designed to support the needs of most any Life Event, from birth to memorial. Use the Custom Life Event option for setting up the webpages for event types that are not specifically listed.
LifeEventNet.com has been designed to support the needs of most any Life Event, from birth to memorial. Use the Custom Life Event option for setting up the webpages for event types that are not specifically listed.
The mission of LifeEventNet.com is to strengthen the bonds of family and friends by fostering collaborative action for the benefit of others. Consistent with this mission, we have chosen to make this a free service to all who need it.
Our belief is that we can pay our bills by offering you quality products and services, primarily through our LENI Store, that you will need to accomplish your Life Event activities and are likely to buy anyway.
We get a small commission on the sale of each of our personalized Store items and on travel bookings through our partner. The cool thing is that the prices you pay are no higher than if you went directly to the online vendor! You get the convenience of shopping from your Life Event Store and we get credit. That's it! No ads on your page.
If you like this model, then please let us know by shopping for those special needs at LifeEventNet.com.
Our belief is that we can pay our bills by offering you quality products and services, primarily through our LENI Store, that you will need to accomplish your Life Event activities and are likely to buy anyway.
We get a small commission on the sale of each of our personalized Store items and on travel bookings through our partner. The cool thing is that the prices you pay are no higher than if you went directly to the online vendor! You get the convenience of shopping from your Life Event Store and we get credit. That's it! No ads on your page.
If you like this model, then please let us know by shopping for those special needs at LifeEventNet.com.
It is perfectly okay to invite in a few people among the different circles of people you know and let them spread the word as appropriate. People who care know others who need to be included. Of course, if you have a clear sense of who should and should NOT be included, then use the Participant Options privacy settings on your page to only invite in people you want to have access to your webpage.

We have worked hard to make the use of LifeEventNet.com as easy and friendly as possible. Organizers will necessarily have many more decisions to make in setting up a Life Event, but Participants with few web skills will have little difficulty accessing and reading the Updates from the Organizer(s), Journal entries by the Recipient(s), and signing the Guestbook. When comfortable, Participants can use the multimedia features to view and post photos, videos, and documents, and many other features for communicating with other Participants and Recipeint(s).
You can come back later and pick up where you left off. If you haven't registered previously as a LifeEventNet.com user, then you will be asked to use the temporary password sent to you during the setup to Login before continuing. After logging in, you will be taken to Step 1 of the Life Event creation process to verify your work, but you can click the Next buttons to advance to where you left off previously.
There are three ways that Life Event Participants can become aware of activities that need help:
(1) If an activity is going to occur within 48 hours and it is still needing volunteers, then it will be posted to the Urgent Needs list on the Life Event home page and update emails will be sent to all Participants,
(2) An Organizer can call attention to activities that need help either by email or posting to the Life Event Updates, Discussion Forum and Urgent Needs areas on the event Home page.
(3) When a Participant clicks on the "Volunteer to Help" link in the Take Action panel (on right side of page), then all activities needing help are listed.
(1) If an activity is going to occur within 48 hours and it is still needing volunteers, then it will be posted to the Urgent Needs list on the Life Event home page and update emails will be sent to all Participants,
(2) An Organizer can call attention to activities that need help either by email or posting to the Life Event Updates, Discussion Forum and Urgent Needs areas on the event Home page.
(3) When a Participant clicks on the "Volunteer to Help" link in the Take Action panel (on right side of page), then all activities needing help are listed.
Paste the link from the email that was sent from Zazzle regarding the product into the text box on the Update page.
LifeEventNet.com has been designed to work optimally with Internet Explorer, versions 7 & 8 (Note: Version 6 is no longer supported by Google), and Mozilla Firefox, version 3+, Google Chrome 10+, as well as Safari version 3+. If you are using earlier versions of these browsers, then it is highly recommeded that you update your software to the latest version.
Setting up a simple Life Event, like a small gathering, can take as little as 5 minutes if you have the email addresses of your invitees handy. If this is your first time, it would be a good idea to take your time so that you can become familiar with the options available.
A good approach is to skip describing Activities and inviting Participants and go straight to your main webpage so that you can make any changes you want before folks see it. When you are ready, go to the "Manage this Life Event" link (right side) and add Activities (if any) and invite your Participants. Allow for 30-45 minutes if the Life Event involves a lot of activities and Participants.
Once you have gone through the setup once, then you will find the 4 steps to be logical and easy to follow and the time needed to set up even a complex Life Event to be much less.
A good approach is to skip describing Activities and inviting Participants and go straight to your main webpage so that you can make any changes you want before folks see it. When you are ready, go to the "Manage this Life Event" link (right side) and add Activities (if any) and invite your Participants. Allow for 30-45 minutes if the Life Event involves a lot of activities and Participants.
Once you have gone through the setup once, then you will find the 4 steps to be logical and easy to follow and the time needed to set up even a complex Life Event to be much less.
As many as you like; there is no limit. In fact, you will find that you will quickly build a mutually supportive network of friends and relatives who will begin to include you in their special times as well. LifeEventNet.com can to help strengthen the bonds of family and friendship through a lifetime of shared Life Events.
If you choose the private option ("People I invite") in setting up your Life Event webpages, then no one will be able to search for content on your webpages or even know that your webpage exists! Access to your Life Event will be restricted to only the Organizer(s), Recipient(s), and those Participants who have been invited. Only Organizer(s) and Recipient(s), or those explicitly authorized by them, can invite new Participants.
Use the other privacy options when you would like others to be able to find your Life Event by searching for it or when you want anyone to be able to share the webpage.

Use the other privacy options when you would like others to be able to find your Life Event by searching for it or when you want anyone to be able to share the webpage.

To edit your information...
- From your 'My Account' page, scroll down to the 'My Information' area.
- Click the Edit Info button to update your information.
- Click the Submit button when you finish your updates.
To choose how your name is displayed when you post comments to the Guestbook, Discussion Forum, Recipient's Journal, internal email...
- From your 'My Account' page, scroll down to the 'My Information' area.
- If you've entered a Nickname, that will be displayed to others when you post a comment.
- If there is no Nickname, then First and Last name will be displayed.
- If there is no Nickname or no First and Last name, then the prefix of your email address will be displayed.
To choose what is displayed in the Participant Directory of any Life Event...
- From your 'My Account' page, scroll down to the 'My Information' area.
- Select the items you want displayed to others in any Life Event Directory.
- Note: This is a global setting, which means what is displayed in one of your Life Events is displayed in all your Life Events -- past, present, and future.
To completely 'hide' yourself from the Participant Directory of a specific Life Event webpage...
- From the main page of a specific Life Event, click on the Directory link in the right-hand side Take Action panel.
- Find your name on the list of Participants. See above for information on how your name is displayed.
- Select the box next to your information to 'Hide' your information from others.
- Note: This is a setting specific to this Life Event and its Participant Directory only. It does not affect how your name is displayed when you author a comment or post in the multimedia area.
- From your 'My Account' page, scroll down to the 'My Information' area.
- Click the Edit Info button to update your information.
- Click the Submit button when you finish your updates.
To choose how your name is displayed when you post comments to the Guestbook, Discussion Forum, Recipient's Journal, internal email...
- From your 'My Account' page, scroll down to the 'My Information' area.
- If you've entered a Nickname, that will be displayed to others when you post a comment.
- If there is no Nickname, then First and Last name will be displayed.
- If there is no Nickname or no First and Last name, then the prefix of your email address will be displayed.
To choose what is displayed in the Participant Directory of any Life Event...
- From your 'My Account' page, scroll down to the 'My Information' area.
- Select the items you want displayed to others in any Life Event Directory.
- Note: This is a global setting, which means what is displayed in one of your Life Events is displayed in all your Life Events -- past, present, and future.

To completely 'hide' yourself from the Participant Directory of a specific Life Event webpage...
- From the main page of a specific Life Event, click on the Directory link in the right-hand side Take Action panel.
- Find your name on the list of Participants. See above for information on how your name is displayed.
- Select the box next to your information to 'Hide' your information from others.
- Note: This is a setting specific to this Life Event and its Participant Directory only. It does not affect how your name is displayed when you author a comment or post in the multimedia area.
Most login problems happen because of one of the following. Please read these carefully and see if you can find the reason you are having difficulty.
1. Your email address is your identification for LifeEventNet.com. Please check to be sure you are entering the same email address that your invitation was sent to or that you registered with. You can change your identifying email address once you log in on the My Account page.
2. Are you using the right password? The temporary passwords are hard to remember, so you may need to check your email to be sure. You can always request another temporary password by clicking on the "forgot password?" link under the login Password box. It is a good idea to change your password on the My Account page when you log in to something easy to remember.

Passwords are case sensitive and cannot have any leading or trailing spaces. To be sure that your keyboard is not adding something extra, please try copying the password from your invitation or temporary password email by double-clicking on it and then pasting it into the Password box on the LifeEventNet.com Login screen. Be careful to count the number of dots in the password field to be sure that only 8 password characters were pasted. Sometimes a trailing space is copied with the password! If there are 9 characters, delete the last dot and you should be good.
3. You may be using an unsupported browser. LifeEventNet.com has been designed to work optimally with Internet Explorer, versions 7 & 8, and Mozilla Firefox, version 3+, as well as Safari, version 3+. If you are using earlier versions of these browsers, then it is highly recommended that you update your software to the latest version to eliminate possible problems. The new Google browser "Chrome” has not been tested but conforms to industry standards and appears to work fine.
4. Using the Login button vs. 'Enter' key on the keyboard
Some browsers do not like our Login button.
Try typing your email address and password and then using the 'Enter' key to login.
5. Your browser's security settings may be too restrictive for highly interactive sites.
In Internet Explorer, you can solve the problem by changing the “Security” setting to “Medium-High” - the default setting. Go to the “Tools” menu -->"Internet Options” Security tab --> and then move the security level slider down to "Medium-High." Click "Apply" and then refresh the browser screen.
The key thing is to enable “Scripting” so that the interactive features of the website are enabled. Other browsers have similar options as follows:
Internet Explorer
1. Select "Tools" from the top menu.
2. Choose "Internet Options".
3. Click on the "Security" tab.
4. Click on "Custom Level".
5. Scroll down until you see section labeled "Scripting".
6. Under "Active Scripting", select "Enable" and click OK.
Mozilla Firefox
1. Select "Tools" from the top menu
2. Choose "Options"
3. Choose "Web Features" from the left navigation
4. Select the checkbox next to "Enable JavaScript" and click OK
Apple Safari
1. Select "Safari" from the top menu
2. Choose "Preferences"
3. Choose "Security"
4. Select the checkbox next to "Enable JavaScript"
Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings.
1. Your email address is your identification for LifeEventNet.com. Please check to be sure you are entering the same email address that your invitation was sent to or that you registered with. You can change your identifying email address once you log in on the My Account page.
2. Are you using the right password? The temporary passwords are hard to remember, so you may need to check your email to be sure. You can always request another temporary password by clicking on the "forgot password?" link under the login Password box. It is a good idea to change your password on the My Account page when you log in to something easy to remember.

Passwords are case sensitive and cannot have any leading or trailing spaces. To be sure that your keyboard is not adding something extra, please try copying the password from your invitation or temporary password email by double-clicking on it and then pasting it into the Password box on the LifeEventNet.com Login screen. Be careful to count the number of dots in the password field to be sure that only 8 password characters were pasted. Sometimes a trailing space is copied with the password! If there are 9 characters, delete the last dot and you should be good.
3. You may be using an unsupported browser. LifeEventNet.com has been designed to work optimally with Internet Explorer, versions 7 & 8, and Mozilla Firefox, version 3+, as well as Safari, version 3+. If you are using earlier versions of these browsers, then it is highly recommended that you update your software to the latest version to eliminate possible problems. The new Google browser "Chrome” has not been tested but conforms to industry standards and appears to work fine.
4. Using the Login button vs. 'Enter' key on the keyboard
Some browsers do not like our Login button.
Try typing your email address and password and then using the 'Enter' key to login.
5. Your browser's security settings may be too restrictive for highly interactive sites.
In Internet Explorer, you can solve the problem by changing the “Security” setting to “Medium-High” - the default setting. Go to the “Tools” menu -->"Internet Options” Security tab --> and then move the security level slider down to "Medium-High." Click "Apply" and then refresh the browser screen.
The key thing is to enable “Scripting” so that the interactive features of the website are enabled. Other browsers have similar options as follows:
Internet Explorer
1. Select "Tools" from the top menu.
2. Choose "Internet Options".
3. Click on the "Security" tab.
4. Click on "Custom Level".
5. Scroll down until you see section labeled "Scripting".
6. Under "Active Scripting", select "Enable" and click OK.
Mozilla Firefox
1. Select "Tools" from the top menu
2. Choose "Options"
3. Choose "Web Features" from the left navigation
4. Select the checkbox next to "Enable JavaScript" and click OK
Apple Safari
1. Select "Safari" from the top menu
2. Choose "Preferences"
3. Choose "Security"
4. Select the checkbox next to "Enable JavaScript"
Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings.
Most email services and client programs have spam filters that are designed to catch email from advertisers and other undesired sources. Unfortunately, these filters also occassionally move desired email from the Inbox to the "Spam" and/or "Junk" email folders. Please ask your friends to:
1. Check the Spam and Junk folders for their invitations
2. Right click on the invitation email and indicate that it is from a trusted sender.
3. And in some cases it may be necessary to add LifeEventNet.com to the address book with the email address of "invitations@LifeEventNet.com".
These measures will ensure that not only future invitations from LifeEventNet.com are delivered, but also daily Update emails and Reminder emails (when appropriate).
1. Check the Spam and Junk folders for their invitations
2. Right click on the invitation email and indicate that it is from a trusted sender.
3. And in some cases it may be necessary to add LifeEventNet.com to the address book with the email address of "invitations@LifeEventNet.com".
These measures will ensure that not only future invitations from LifeEventNet.com are delivered, but also daily Update emails and Reminder emails (when appropriate).
LifeEventNet.com does not charge or profit by the use of the Donation link. Paypal charges a transaction fee that is deducted from the donated funds as follows:
1. There is no charge for your Participants and guests to use the Donation link on a Life Event webpage. They may either transfer funds to Paypal from their PayPal account or from a credit card account.
2. The donated funds (minus a Paypal transaction charge) are held in the Paypal account until a request is made to deposit the funds to a bank account. After validation of the bank account, the funds (minus fee) are transferred to the bank account. The fees per transaction are as follows:
a. For non-profit or charity organization – 2.2% of funds transferred +$0.30 per transaction (up to $100K, 1.9% if higher). So, for example, there would be a $2.50 transaction charge for a $100 donation. $97.50 would go into the designated bank account.
b. For everyone else – 2.9% of funds + $0.30 per transaction. So, for example, there would be a $3.20 transaction charge for a $100 donation. $96.80 would go to the designated bank account.
Also, the Donation link is not limited to PayPal. An Organizer can set up Donation links referring people to online charities too. Again, there is no charge from LifeEventNet.com to set up or use the Donation link.
Please note that set up and usage of the Donation link must be in accordance with the LifeEventNet.com
Terms of Use available at the bottom of this page.
1. There is no charge for your Participants and guests to use the Donation link on a Life Event webpage. They may either transfer funds to Paypal from their PayPal account or from a credit card account.
2. The donated funds (minus a Paypal transaction charge) are held in the Paypal account until a request is made to deposit the funds to a bank account. After validation of the bank account, the funds (minus fee) are transferred to the bank account. The fees per transaction are as follows:
a. For non-profit or charity organization – 2.2% of funds transferred +$0.30 per transaction (up to $100K, 1.9% if higher). So, for example, there would be a $2.50 transaction charge for a $100 donation. $97.50 would go into the designated bank account.
b. For everyone else – 2.9% of funds + $0.30 per transaction. So, for example, there would be a $3.20 transaction charge for a $100 donation. $96.80 would go to the designated bank account.
Also, the Donation link is not limited to PayPal. An Organizer can set up Donation links referring people to online charities too. Again, there is no charge from LifeEventNet.com to set up or use the Donation link.
Please note that set up and usage of the Donation link must be in accordance with the LifeEventNet.com
Terms of Use available at the bottom of this page.
16.
I don't want to receive daily Life Event Update notification or Reminder emails. How do I stop them?Change the preference settings for the Life Event(s) you would prefer not to receive email notifications for as follows:
1. LOGIN (if already logged in to your account, please click on the "MY ACCOUNT" link at the top of the webpage and skip to step 2):
(a) Go to www.LifeEventNet.com and at the top right of the screen please enter your email address and password, then click on the “Login” button (or click on the “forgot password?” link to get a temporary password sent to you).
(b) If you requested a new temporary password, then copy the password from the email that will be sent to you, paste it into the Password field, enter your email address, and click on the “Login” button.
2. On the My Account page that will be displayed, you will see the Life Event(s) you are participating in listed under My Life Events. Click on the “Preferences” link to the right of the title for the Life Event you would prefer not to received Updates or Reminders for.

3. On the next "Manage Preferences" page, uncheck one or both of the boxes relating to Email Summaries and Email Reminders, depending on your preference.

5. Click on the "Save Changes" button.
6. Repeat for other Life Events (as needed).
6. Click on the "Logout" link at the top right of the page.
1. LOGIN (if already logged in to your account, please click on the "MY ACCOUNT" link at the top of the webpage and skip to step 2):
(a) Go to www.LifeEventNet.com and at the top right of the screen please enter your email address and password, then click on the “Login” button (or click on the “forgot password?” link to get a temporary password sent to you).
(b) If you requested a new temporary password, then copy the password from the email that will be sent to you, paste it into the Password field, enter your email address, and click on the “Login” button.
2. On the My Account page that will be displayed, you will see the Life Event(s) you are participating in listed under My Life Events. Click on the “Preferences” link to the right of the title for the Life Event you would prefer not to received Updates or Reminders for.

3. On the next "Manage Preferences" page, uncheck one or both of the boxes relating to Email Summaries and Email Reminders, depending on your preference.

5. Click on the "Save Changes" button.
6. Repeat for other Life Events (as needed).
6. Click on the "Logout" link at the top right of the page.
You probably have a new Dell and a high-resolution monitor. Dell now ships their computers loaded with a setting to automatically adjust images in Internet Explorer for higher-resolution monitors. Many are finding this undocumented feature is actually causing distorted images. The easiest fix is to zoom your browser to 105%.
1. "Right-click" (i.e., use the right button on your Windows mouse) or "CTL+click" (for an Apple one-button mouse) to select the photo you want to copy.
2. Use the "Save image as..." option on the list that appears to save the photo to a location on your computer.
That's it!
2. Use the "Save image as..." option on the list that appears to save the photo to a location on your computer.
That's it!
You can let the Organizer and other Life Event Participants know you are going to provide for a need or attend an Activity, as well as enable the system Reminder emails by doing the following:
1. Click on the "Volunteer to Help" link on the right side.
2. Under the "Needs" column, click on the name of the need or Activity that you want to volunteer for (or find out more information about). Read the description in the next column.
3. Check a box in the third column to make the commitment. Note that there can be several date/time options listed in this column for some Activities. Observe that the date you selected has been added to your "My Commitments" list on the right side of the page (it may take a few seconds).
4. Repeat for any other needs or Activities you want to commit to.
5. Click on the "Finish" button at the bottom when finished making commitments.
That's it. The need you volunteered for will be listed under "My Commitments", as shown above and you will receive a reminder email to your personal account one week before the date and again one day beforehand.
1. Click on the "Volunteer to Help" link on the right side.
2. Under the "Needs" column, click on the name of the need or Activity that you want to volunteer for (or find out more information about). Read the description in the next column.
3. Check a box in the third column to make the commitment. Note that there can be several date/time options listed in this column for some Activities. Observe that the date you selected has been added to your "My Commitments" list on the right side of the page (it may take a few seconds).
4. Repeat for any other needs or Activities you want to commit to.
5. Click on the "Finish" button at the bottom when finished making commitments.

That's it. The need you volunteered for will be listed under "My Commitments", as shown above and you will receive a reminder email to your personal account one week before the date and again one day beforehand.
Organizer(s) have reports that show who is doing what and when. Organizers use the "Manage This Life Event" link (right side of page) and notice both the Reports area at the top of the page and the Management links for People, Activities, Settings, and Commemoration lower down on the page.
Use the "Activity Coverage" and "Dates & Assignments" reports to learn who has volunteered for which activities on which dates, as well as to see what additional help is still needed for this Life Event.
Non-Organizer participants of a Life Event can learn who else has volunteered for a specific activity by clicking on the Calender for a specific date. The result is a list of all activities and volunteers for that date, as well as uncovered slots still needing help.
The calendar can be found by scrolling down on both the my account page (use MY ACCOUNT link at top of page) and the Volunteering to Help area (use the "Volunteer to Help" link to the right side).
Use the "Activity Coverage" and "Dates & Assignments" reports to learn who has volunteered for which activities on which dates, as well as to see what additional help is still needed for this Life Event.
Non-Organizer participants of a Life Event can learn who else has volunteered for a specific activity by clicking on the Calender for a specific date. The result is a list of all activities and volunteers for that date, as well as uncovered slots still needing help.
The calendar can be found by scrolling down on both the my account page (use MY ACCOUNT link at top of page) and the Volunteering to Help area (use the "Volunteer to Help" link to the right side).
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