This is where you learn how to do things at LifeEventNet.com 

Our intention is that you will not need to reference this information very often, but when you do then we hope you find the answers to your questions, as well as lots of good tips and ideas.

NOTE: This page will continue to be added to in response to your questions and FEEDBACK.

How to Connect 

Personalize your own webpages for each Life Event. Privacy lets you control who is in the loop.

How to Communicate 

Share thoughts and feelings about what's going on in the Journal. Express support and send well-wishes in the Guestbook. Discuss and plan in the Discussion Forum and via private inter-Life Event email.

How to Collaborate 

Organize helpful activities using our recommendations and adding your own to our scheduling and tracking tools.

"Like a shared calendar and signup sheet on steroids."

"Hmmm...non-random acts of kindness. Pretty cool."

How to Commemorate 

Capture memorable moments and share with others in the Multimedia gallery. Commemorate special moments with keepsakes for yourself and others from the LifeEventNet.com online Store.


How to Connect

Life Events are about connecting with others at special times in life.

Create a Live Event for every occasion you want to share with others or when you would like help.

Join with others to celebrate their Life Events or to help them in a time of need.

Together, your network of friends and relatives will be strengthened and grow through the sharing of Life Events.

You will feel supported and happier through all your life changes and those you support will also.

We're in this together--for good, for life.

Click here for instructions on how to setup a new Life Event | Back



How to Communicate

LifeEventNet.com provides several communication features to help Organizers keep all Participants updated and aware of Activities that need help.

Recipient(s) communicate directly to Participants through the Journal

Participants communicate directly to the Recipient(s) using the Guestbook.

Participants exchange information and ideas with all in the Discussion Forum and with specific individuals using the LifeEventNet.com Email domain.

The LifeWiki and Public Wiki provide additional ways to find and posting insights and "best practices" for the benefit of others.

Together, these communication features provide a comprehensive and flexible way to request help, share experience, plan action, and acknowledge accomplishments.

Click here for instructions on how to access the Communication features | Back


How to Collaborate

LifeEventNet.com has been designed to make collaborative action easy and fulfilling.

Organizers: Every Life Event page has a link to the "Volunteer to Help" page where the Activity Dates that you have posted are listed with times and descriptions for volunteers.

Participants: Follow the "Volunteer to Help" link to learn what Activities need help and what days and times are available. Volunteers can keep track of their commitments from nearly every page and be automatically reminded of approaching Activity Dates.

The Calendar and Date Summary features, at the bottom of most Life Event pages, allow all Participants to see what is being done when and what Activity Dates are still uncovered by volunteers. If an Activity remains uncovered 48 hours before it needs to be accomplished, then it will be added to the "Urgent Needs" list on the Life Event Home page and Participants will be notified by email. Taken together, these features provide a convenient, yet very powerful solution for organizing group activities.

Click here for instructions on how to schedule and work with Activities | Back



How to Commemorate

All Life Events have one thing in common--they represent a unique moment in the lives of the Recipient(s) and, by association, the Participant(s).

Capture and share key Life Event moments using the photo and video upload features.

Share stories, articles, drawings, or even sound files and music.

Celebrate special moments and acknowledge contributions with personalized keepsakes from the LifeEventNet.com online Store collection.

Click here for instructions on using the Multimedia Album and online Store features | Back


Connect: How to Setup a New Life Event

1.     If this is your first time creating a Life Event webpage, then on the LifeEventNet.com Welcome page, click on "Create New Life Event" in the right-hand "Take Action" column.

OR
If you are a registered user of LifeEventNet.com, then login and from you're My Account page use the "Add New Event" button just below the list of Life Events you are involved with.

2.     The setup process involves 4 steps. Each step is described by passing your mouse pointer over each of the step tiles in the Progress Guide at the stop of each page (see illustration below). Helpful tips and suggestions are displayed below the Progress Guide tiles for easy reference.



The Progress Guide will lead you through the four setup steps to create you new Life Event. Generally proceed from left to right across a page, starting with column A, then B, etc. When finished with a page, click the blue button at the bottom to proceed.

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Communicate: How to Access the Communication Features

The Life Event homepage includes summaries for each of the communication features, as well as links to each feature (see illustration). For example, clicking on the "Go to Guestbook" link will open the Guestbook and allow you to read all entries, as well as enter your comments.


The communication features can also be accessed via the links provided in the "Take Action" right-hand column.

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Collaborate: How to Schedule and Work with Activities

Life Events are distinguished by the Activities of Participants, whether simply showing up and socializing or being involved in all the preparations, including planning, arrangements, decorating, cleaning, etc. Regardless of the occasion, LifeEventNet.com provides a single location for connecting with everyone who needs to know about the Life Event, communicating with all these participants, soliciting help to make it all happen and managing the process, and commemorating the Life Event by sharing photos, videos, stories, and much more.

Scheduling Activities is initially part of Step 3 of the setup process.


However, an Organizer can work with Activities at any time after setup
by using the "Manage This Life Event" link in the right-hand "Take Action" column. Once on the "Life Event Management" page, select the "Change Activities and scheduled Dates" link in the "Support Collaboration" category to work with Activities.


The ability to schedule and track Activities is a key feature for supporting collaborative action. There are three steps to scheduling Activities (see above illustration):

A.    Either choose from Suggested Activities or add a new Activity.

B.    Describe each Activity for your volunteers, so that they know clearly what is needed and what resources are available to help them.

C.    Schedule as many Dates for the Activity as needed. For example, you may need help decorating a hall before a gathering. Add a Date for the Decoration Activity specifying the Start and End times and how many people you want to volunteer. Then invite the Participants of your Life Event to come to LifeEventNet.com and consider the various Activities you've indicated you need help with, including the Decoration Activity. It is now easy for them to check their commitments and volunteer for the Activity Dates that work best for them.

Tip: You can also assign one or more Participants to an Activity Date if you believe they are available and particularly qualified for the task. They still have the option to decline and volunteer for other Activity Dates.

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Commemorate: How to use the Multimedia Album and online Store features

The Multimedia Album includes four categories of media:

photo (jpg/gif/png)

video (mpg/wmv/mov)

audio mp3/wma/mp4)

document files (doc/docx/xls/xlsx/ppt)

Each type of media file is uploaded, labeled, commented, viewed, and removed in the same way. As an example, a photo is uploaded as follows:

1.     Go to the Multimedia Album page using the "View/Edit Multimedia Album" link in the right-hand side "Take Action" column (under "Communicate")



2.     Once on the Multimedia Album page, click on the "Upload New Image" link.

3.     The next page has three steps as illustrated

a.     Find the image file that you want to upload using the "Browse" button. This will enter the pathway to the file into the "Image" field.

b.    Provide a caption for the image file.

c.     Use the "Submit" button to upload the file to your Life Event webpage.
TIP: If you decide not to upload the photo, use the "<<Back" link on the titlebar to return to the Multimedia page.

Photos will appear in the order that you upload them to the Multimedia Album. Once uploaded, you may:

1.     Add comments

2.     Remove the file

3.     Open and view/hear the file by clicking on it. You must have the necessary application on your computer required to open the type of file. For example, Adobe Reader© or Acrobat© is required to open a PDF type file.

The LifeEventNet.com online Store has a collection of items selected to support a variety of Life Events by:

1.     Helping to foster a sense of group involvement with personalized t-shirts, hats, aprons, etc.

2.     Providing convenient access to personalized acknowledgement cards and gifts

3.     Offering high quality, personalized keepsakes to commemorate a special occasion.

You can access the Store from any page using the "STORE" link in the main Menu bar or the "Shop Convenient Resources" links in the right-hand "Take Action" column.

Once on the Store page, notice the different categories of products. Use the drop-down menu for each category to explore the variety of products offered through our partner websites. Most can be personalized, all can be purchased online.

Clicking on an item will take you to the partner website where you can personalize and order the item. In the case of our Zazzle offerings, you can also copy the link to your personalized item to post on the Life Event website so that your group members can purchase the item themselves.

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How do I volunteer for an Activity?

1.     Click on the "Volunteer to Help" link in the "Take Action" panel to the right side of most Life Event pages.

2.     In column A, you will find a list of Activities that the Organizer has identified as needing help.

a.     Select an Activity that you may be interested in column A

b.    Read the description of the Activity in column B and the available Dates for accomplishing the Activity in column C.

3.     Check the box(es) for the Date(s) that you would like to volunteer for.

4.     My Commitments: Notice that each Date you volunteer for is added to the "My Commitments" list under "Volunteer to Help" and will also be displayed in "My Commitments" on your My Account page. You will receive a reminder by email 48 hours before the Date (unless you opt out on the My Account page).

5.     Calendar: Notice that each Date you volunteer for is also added to the Calendar at the bottom of most Life Event pages and your My Account page. Click on the day of any commitment Date (indicated with a circle on the Calendar) and you will see a list of Dates, including your commitment Dates.

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How do I personalize a T-shirt, hat, or other item and make it available to the team?

LifeEventNet.com has partnered with Zazzle.com so that you can create a personalized product, such as a T-shirt with your own photo or graphic, and then offer it for purchase by others, such as Participants in your Life Event. This makes it easy to create something meaningful for the whole group and not have to pre-purchase one for everyone. Instead, each Participant can purchase your T-shirt design or other personalized product if and when they choose. All the products listed in the Group Ideas category in the LifeEventNet.com Store provide this option.

If you would like to personalize a product for others to purchase, please do the following:

1. Personalize the item by entering your text in the fields provided and/or uploading a photo or graphic image.

2. Use the Link feature to copy a link for your personalized product so that you can paste it into a Discussion Forum topic or include it in an email to your team. If you are an Organizer, consider including the link in an Update posting or paste it into the "Other Important Information" field under the Life Event Welcome statement. .

3. Use the "Add to Cart" feature to go ahead and make a purchase yourself.

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How do I see all the Activities I've committed to?

It's easy to stay on top of your commitments by using the My Commitments lists included on most any Life Event page and your Account page and the "Date Summary" list for the Calendar at the bottom of many Life Event pages.

1.     My Commitments: Each Date that you volunteer for is added to the "My Commitments" list under "Volunteer to Help" on the "Take Action" panel to the right-hand side of most Life Event pages. Your commitment Dates will also be displayed in "My Commitments" on your Account page. You will receive a reminder by email 48 hours before the Date (unless you opt out on the Account page).

2.     Calendar: Each Date you volunteer for is also added to the Calendar at the bottom of most Life Event pages and your Account page. Click on the day of any commitment Date (indicated with a circle on the Calendar) and you will see a list of Dates, including your commitment Dates.

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What if I can't keep my commitment? How do I let everyone know so that someone else can volunteer?

Unchecking the box associated with a commitment Date frees up the Date for other volunteers and the Activity is shown as needing help on all Participant pages. You can unvolunteer at the same three places you can volunteer:

1.     From most Life Event pages there are two ways to remove your commitment:

a.     In the "My Commitments" list under "Volunteer to Help", uncheck the Date box for the commitment you can't keep. You can find "Volunteer for Help" in the "Take Action" panel on the right-hand side of the page.

b.    OR, select the day of the commitment on a Calendar (at the bottom of most pages) and uncheck the box for the Date in the "Date Summary" list.

2.     From your Account page: Uncheck the Date box for the commitment you can't keep in the "My Commitments" list (just below where your Life Events are listed).

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How can I be reminded of an upcoming Date that I have volunteered for?

You will be automatically reminded by email one week and also one day before each Date that you have volunteered for.

If you would prefer to NOT receive reminders for one or more of your commitments, then you can opt out of them on your Account page. In the My Commitments list on your Account page is a list of the Dates you have volunteered for with a checkbox for each under the "Email Reminder?" column heading. Uncheck the checkbox for each Date that you do NOT want a reminder for.

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How do I keep track of multiple Life Events going on at the same time?

You have a personal Account page that shows all the Life Events that you are participating in and all of your commitments for these. You can quickly see if there have been updates or other changes to any of your Life Events from this single page.

You are normally taken to your Account page when you log in.(an exception is when you log in for the first time). You can access the Account page at any time by using the ACCOUNT link on the main menu at the top of the page or the "Manage My Account" link at the bottom of the "Take Action" panel to the right-hand side of most pages.

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How do I communicate with the Participants of a Life Event if I don't know their email address?

When you register to use LifeEventNet.com, the email address you enter is stored in a secure and private location. When you either create or are invited to a Life Event, your email address is already associated with your username, Because of this, any Participant can email you and you can email any Participant by using only their username (or nickname if entered) and the actual email address is not needed or revealed (unless you choose to change your personal settings to display it in the Participant Directory).

There are multiple ways to email a Participant of a Life Event:

Each Life Event has a Participant Directory that lists the usernames of Participants. Clicking on a username will open a window for composing email to the Participant. The Directory can be accessed using the "Directory" link under "COMMUNICATE" near the top of the "Take Action" panel on the right-hand side of most pages.

You can access the Email feature directly by clicking on the "Email" link under "COMMUNICATE" near the top of the "Take Action" panel on the right-hand side of most pages. Choose the "Compose Mail" option and select from the "Send to:" list of names to address your email.

You can also access the email feature from the Life Event homepage by clicking on the "Go to Email" link to the right-hand side of the "My Email" listing under "Communications Summary."

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How do I search for specific content in this Life Event? For other Life Events?

Access the Search page using the Search link near the bottom of the "Take Action" panel on the right-hand side of most pages or, if you are not participating in a Life Event yet, you can use the "Find A Life Event Webpage" link near the top of the "Take Action" panel.

Once on the Search page, you have the option of searching for a Life Event name, for the name of a Participant, Organizer, or Recipient in a Life Event, or for keywords within the text on a Life Event page.

Please note that Private Life Events can NOT be found using the Search features. You will need to contact the Organizer of a Private Life Event and request an invitation before you will be able to access this Life Event.

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How do I share my experience related to specific types of Life Events or Activities?

There are links to three information-sharing features--LifeWiki(sm), Discussion Forum, and Public Forum, under the heading "Contribute Experience" near the bottom of the "Take Action" panel on the right-hand side of most pages. You will want to consider posting your information to one or more of these features depending on how you want your information to be used:

1.     LifeWiki(sm)--A shared, public encyclopedia of rituals, ideas, best practices, definitions, and other topics that are relevant to one or more types of Life Events. The LifeWiki can be added to and edited by any registered user of LifeEventNet.com.

Adding your information to LifeWiki will allow the most people to benefit and may stimulate additional contributions to your topic. Note: Your information may be changed by others in the LifeWiki.

2.     Discussion Forum--A location for the Participants of a Life Event to communicate with one another as a group about a variety of topics. The Discussion Forum organizes the Participant posts by entry date/time and topic and serves as a more structured alternative to "copy all" email communications.

Adding your information to the Discussion Forum will likely stimulate response and comment by those in your Life Event, but will not be shared with or benefit anyone else not a part of your Life Event.

3.     Public Forum--A location for the registered users of LifeEventNet.com to interact with one another as a group about a variety of topics. The Public Forum organizes the postings by entry date/time and topic and serves as a way to create a more permanent record of the discussion with people who you would otherwise not have contact with.

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How do I know if one or all of the Dates I've scheduled for an Activity have been covered by volunteers?

Use the Reports pages to monitor Activity coverage and Participant contributions. Four Reports--Activity Coverage, Dates & Assignments, Participant Information, and Event Statistics, can be accessed from the "Manage This Life Event" link at the bottom of the "Take Action" panel on the right-hand side of most pages.

The Activity Coverage Report provides an Activity-level view of your Life Event and is best for quickly seeing which Activities are fully covered and which are needing additional help. The Report also shows which Activities each Participant has volunteered for.

The Dates & Assignment Report provides a more Date-focused view of the Life Event. The current status of each individual Activity Date is shown, including who has volunteered for it.

The Participant InformationReport shows the Life Event Directory.

The Event Statistics Report is a Participant-focused view that summarizes how each Participant has contributed to the Life Event, including postings to various communications features, number of visits, and number of commitments.

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How can I be sure Participants are aware of upcoming Activity Dates that are still not covered?

If the Activity Date is scheduled to begin within 24 hours of the current day and time, then it will appear automatically in the Urgent Needs list on the Life Event homepage. Any Participant can volunteer for the Activity by simply checking the box next to it in Urgent Needs.

If you would like to call attention to a need before the last minute, then is one of the best ways is to post a new Update that describes the need and urges Participants to click on the "Volunteer to Help" link in the Take Action panel. You can do this by clicking on the "Add New Update" link from the Life Event homepage.

Another approach is to use the "Manage This Life Event" link in the Take Action panel to go to the Life Event Management page. There you can click on the "Add & invite Participants" link to assign the uncovered Activity Date to a new Participant. Your assignee will receive your invitation email with the assigned Date, but can still choose not to accept the assignment.

 


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How do I let volunteers know the desires and needs of the Recipient(s)?

There are three things that Participants will need to know::
1. A description of the situation and the purpose of the Life Event.

This information is usually included in the Description that you will enter in the first step of the Life Event setup process. This description will be the first information on the page when Participants login to the Life Event.

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2. A description of each of the specific Activities that are needed and when.
2. Any additional information that is necessary for Participants to be effective.

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How do I personalize a T-shirt, hat, or other item and make it available to the team?

1.     You can access the Store from any page using the "STORE" link in the main Menu bar or the "Shop convenient resources" links in the right-hand "Take Action" column..

2.     Select from the Group Ideas category.

3.     Personalize the selected item with text, photos, and/or graphics.

4.     Email an image and the link to your personalized item to yourself and Participants.

5.     You can also paste a link to the product page by copying the browser address field and pasting it into an Update notice on the Life Event homepage.

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 [linked to from "How To" main menu option and "More on how this works..." link on page 15 and "FAQ" page reference to more How To help]

 [linked to from "Learn How You Can..." bulleted "Connect" link on pages 2 & 15]

 [linked to from "Learn How You Can..." bulleted "Communicate" link on pages 2 & 15]

 [linked to from "Learn How You Can..." bulleted "Collaborate" link on pages 2 & 15]

 [linked to from "Learn How You Can..." bulleted "Commemorate" link on pages 2 & 15]


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